SHIPPING POLICY

Thank you for shopping with us at Tranquility In Clay! Here's everything you need to know about our shipping process:

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• Processing Time: Please note that estimated shipping times provided at checkout do not include processing time. Our fulfillment process typically takes 1-3 business days during non-peak seasons. However, please be aware that holidays and special sales may experience longer fulfillment windows

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• Shipping Costs: Due to the rising costs of materials and postage, we are unable to offer free shipping at this time. Shipping costs will be calculated at checkout based on the weight of your order and your location.

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• Shipping Methods: All orders ship in full via UPS, FedEx, or USPS, depending on the best available rates at the time of shipping.

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• Satisfaction Guarantee: We strive for 100% satisfaction when you receive our packages. In the rare event that damages or mistakes occur during shipping, please contact us immediately. We will work diligently to resolve the issue and ensure your satisfaction as quickly as possible.

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We appreciate your understanding and support as we continue to provide you with quality handmade pottery. If you have any questions about our shipping policy or need further assistance, please don't hesitate to contact us.

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Thank you for choosing Tranquility In Clay!